I unwittingly discovered a note I took in a seminar few years ago on effective customer service. The session was on 10 principles of success as taught by Chike Onyia. Chike is an expert in new Hire, new Managers and mentoring programs for organisations. He is also a motivational speaker and an OAP with Rhythm FM co-anchoring Sharing life Issues with Chaz B. This session of the seminar really resonated with me; I was inspired. Even though the note was simply a summary of the key points, I have tried to reproduce that seminar. You can find Chike on his website; zoltslimited.com.
10 principles of success inspired by Chike Onyia
Passion for excellence
According to Karl J. Newman “We all work better when we can connect our purpose (why we’re doing what we’re doing) with our passion (what we love to do)” Hence you need to align your passion with your purpose.
Excellence means not doing things half-hearted, or being sloppy at what you do. It means doing the extra-ordinary. Going the extra mile to achieve your goals. When you have passion to exceed expectations; you succeed beyond your expectation.
To succeed, you need to be competent. Competency is built by developing yourself in the following areas;
- Subject matter expertise;
Be the go-to person in your field of endeavour. Go-to people are the fixers, everyone turns to them to proffer solutions to difficult tasks. When everyone is panicking, they seem to know what to do, or someone who knows what to do. They are the Michael Jordans of their establishments. You become this person by staying abreast of happenings in your field.
This means having a modest or low view of one’s importance. That way you endear yourself to people as no one likes a proud person notwithstanding their level of subject matter expertise.
It takes discipline to be competent. This is the key trait needed to complete and accomplish tasks. The self-disciplined person won’t allow his/her choices to be dictated by impulses or feelings. Instead, they make informed, rational decisions on a daily basis without feeling overly stressed or upset.
- Smarter work;
It is not enough to work hard, one need to work smarter too. Am currently reading a book by Shane Snow called Smartcuts. I think everyone should get this book.
This is a very important aspect of our lives; people who struggle with self-confidence find it difficult to accomplish much in life. In interviews, they are easily intimidated by the presence of other candidates and hence fumble their way through the process. In teams, they feel they are not good enough. Few people will believe in you when you don’t believe in yourself.
Things are not always going to go as planned, sometimes life just rains on your parade. Success is built on layers of frustration, struggle, despair and failure; ask Thomas Edison. You need a strong inner core to navigate these layers. It takes been a stoic or antifragile as coined by Nassim Nicholas Taleb. According to him, “you want to be the fire and want the wind”.
You need to be brutally realistic and have faith that everything will fall in place at the right time.
Integrity is the condition or quality of being complete; undivided or unbroken; wholeness. Oprah Winfrey said “Real integrity is doing the right thing, knowing that nobody’s going to know whether you did it or not.” It is staying true to who you are. It means doing what you say you would do. Become known as a person of integrity and you will be on your to success in life.
Emotional intelligence refers to the ability to perceive, control and evaluate emotions. Daniel Goleman is widely acclaimed today because of his work on emotional intelligence. This entails the perception of emotion, the ability to reason using emotions, the ability to understand emotion and the ability to manage emotions.
We are sometimes self-centred and self-absorbed to the extent that we do not try to understand the emotional realities of others. This leads to fatal mistake in relationship management.
No one succeeds alone; we all need the help and guidance of others. Little wonder it is one skill every prospective employer tries to test during the interview process. Here are some great quotes on team work
“Alone we can do so little, together we can do so much” –Helen Keller
“None of us is as smart as all of us.” –Ken Blanchard
“Unity is strength . . . when there is teamwork and collaboration, wonderful things can be achieved.”–Mattie Stepanek.
A lot of people are financially illiterate without even knowing. Symptoms of this include not having a budget, not knowing what their net worth at any point in time is. According to Alan Greenspan, “the number one problem in today’s generation and economy is the lack of financial literacy”. I totally agree because if you fail to understand the role of money and how it works, it’s virtually impossible to secure your financial future. Take a personal finance course today. There are a lot of free options on the internet; udemy and coursera are just two of the many. Also check out Gbonjubola Sanni’s blog.
Managing your health
Health is wealth! Enough said.
Service to humanity;
In 2014, Warren Buffet donated $2.8 billion to the Bill and Melinda Gates Foundation and several other charities as part of his annual giving pledge. This brought his giving thus far to $23 billion as at 2015. He is only bettered by Bill Gates who has given $5 billion more. Service to humanity is not only about giving out billions or millions to a cause, but about extending yourself to your neighbours, to the community and the world at large. Oto Orondam, a friend and a class mate in secondary school founded Slums2schools to transform the society by empowering disadvantaged children to realize their full potential. Through this platform, many unprivileged children have found their way back to school. You join this cause today by going to slumtoschool.org.
Your success isn’t complete until you give back to the society.
Share this post today and also comment if you have been truly inspired.